Advanced fraud detection algorithms
Real-time transaction monitoring
Customizable risk scoring
IP geolocation and velocity checks
Device fingerprinting
Machine learning-based fraud analysis
Automated chargeback alerts
Dispute resolution assistance
Chargeback reason code analysis
Customer communication templates
Refund and cancellation management
Best practices implementation
Comprehensive chargeback reporting
Trend analysis and forecasting
Merchant account health monitoring
Industry benchmarking
ROI tracking on prevention efforts
Customizable dashboards and alerts
Chargebacks are in place to protect customers against fraudulent transactions when using a credit card as the payment method. A chargeback occurs when a merchant experiences a customer dispute over a previous purchase from the customer’s credit card company. A customer must first contact the seller to try to resolve the issue before reaching out to the credit card company. Once the chargeback has been initiated, the money will be sent back to the customer’s bank account from the business’s merchant account. Because this impacts the financial stability of the merchant and their payment processor, chargebacks can impact the reputation of the merchant. Too many chargebacks don’t only impact your bank account. They may also lead to the designation of high-risk merchants. That’s why it’s important to choose a merchant service provider that offers chargeback and fraud prevention.
Once the chargeback has been initiated, the money will be sent back to the customer’s bank account from the business’s merchant account. Because this impacts the financial stability of the merchant and their payment processor, chargebacks can impact the reputation of the merchant. Too many chargebacks don’t only impact your bank account. They may also lead to the designation of high-risk merchants. That’s why it’s important to choose a merchant service provider that offers chargeback and fraud prevention.
